Anthony was fair and a straight shooter with his numbers. We quoted a few other builders and TR was right on with their pricing. We chose TR because Anthony was responsive and easy to talk to, elusive traits in the construction industry. He understood our vision for the project and was able to provide helpful insight to work out some details. Lisa and Kimberly were great to work with on the administration side, billing was always on time and accurate. They provided a list of preferred suppliers and were willing to adapt and work with some of our own subs that we brought in for cabinets, counters etc.
On site we worked with our project manager John. If i called him 500 times over the last 4+ months he answered every time or got back to me within 30 minutes. We consider his responsiveness one of the most important aspects of our project. Knowing that he was always there to answer questions and talk through issues made a world of difference. He even took a few calls on weekends if we had an issue. His professionalism and patience with us was remarkable.
The carpenters all embodied the same attitude and values of the TR management team. It was a pleasure having Nery, Rob and Anthony do most of the work at our house. They were excellent carpenters, respectful and clean. Anything I asked them they did without question.
We would highly recommend TR for anyone looking to undergo a construction project. The quality customer service is what sets them apart from industry.
